Cricket Ex FAQ — Answers to All Your Questions

Opening an account on Cricket Ex is quick and straightforward. Registration Page Go and enter your name, mobile number, or email address. Set a strong password and verify with the OTP sent to your mobile. Your account will be active within just 2 minutes.

• Must be 18 years or older.
• Only one account can be created per mobile number.
• Provide accurate details during registration — they will be verified later.

On the login page Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Use it to set a new password. The whole process takes under 5 minutes.

Entering the wrong password 5 times in a row will temporarily lock your account. It will unlock automatically after 30 minutes. For an immediate fix, contact our live chat support — issues are typically resolved within 5 minutes.

Yes. After logging in, go to the Profile section in your dashboard to update your name, email, or mobile number. Note that once KYC verification is complete, changing your registered name will require assistance from our support team.

No. Under Cricket Ex's policy, each person may only hold one account. If multiple accounts are detected, all of them will be suspended and the balances may be forfeited.

Open an account, make a deposit, and Betting Page Go to the Betting Page, pick your match, check the odds, and confirm your stake. Cricket Ex covers all major cricket tournaments including IPL, BPL, and the T20 World Cup.

• Minimum bet: ৳50.
• Maximum bet: varies by account level.
• Live betting is available while a match is in progress.

Yes, Cricket Ex offers live betting. Odds update in real time with every over, wicket, and run. You can analyze the situation as it develops and place smart bets on the fly. Match Odds Page Check here for the latest information.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be automatically refunded. If a technical issue caused an incorrect bet, contact support within 5 minutes and it will be reviewed.

Cricket Ex uses decimal odds. For example, odds of 1.90 mean a ৳100 bet returns ৳190 if you win (profit of ৳90). The higher the odds, the less certain the outcome — but the bigger the reward if you win. Betting Tips Page Find the full guide here.

The minimum bet is ৳50. The maximum limit depends on your account verification level and match type. Standard members can bet up to ৳10,000 per bet, while separate limits apply for verified high-roller members.

Cricket Ex supports deposits via bKash, Nagad, Rocket, and bank transfer. on the payment page View Details

• bKash: Minimum ৳200, maximum ৳25,000.
• Nagad: Minimum ৳200.
• Bank Transfer: Minimum ৳1,000.

Withdrawals on Cricket Ex are processed very quickly. Payments via bKash and Nagad typically arrive within 15 minutes to 2 hours. Bank transfers take 1–2 business days. Withdrawals made between midnight and 6 AM are processed in the morning.

The minimum withdrawal amount is ৳500. Your account must be fully verified before you can withdraw. Additional verification may be required for your first withdrawal.

Your balance usually updates within 5–10 minutes. If it takes longer, contact our live chat with your transaction ID (TrxID) and we'll verify and credit it promptly. Make a habit of keeping screenshots of your deposits.

Yes! New members at Cricket Ex receive an attractive welcome bonus on their first deposit. Bonus amounts and terms may change from time to time. To see the latest offer, Registration Page Visit the page or ask us via live chat.

No, bonus funds cannot be withdrawn directly. Bonus money converts to real funds only after you meet the required wagering amount. The terms and conditions for each bonus are clearly stated on the offer page.

Absolutely! Cricket Ex offers existing members weekly cashback, reload bonuses, and special match promotions on a regular basis. High Roller Program Members get access to exclusive benefits. Log in to see all active offers on your dashboard.

Yes, Cricket Ex is fully secure. Our platform is protected by SSL encryption, all transactions are encrypted, and your personal data is kept safe. We follow international security standards and conduct regular security audits.

No. Your personal information is never sold or shared with third parties. We only store data necessary to provide our services. For more details, please see our Privacy Policy Read.

Log in and go to Dashboard → Settings → Security. You'll find the option to enable 2FA there. You can verify via OTP to your mobile number or use an authenticator app. Enabling 2FA significantly strengthens your account security.

Change your password immediately and notify our support team. We will temporarily suspend your account and conduct a full investigation. Once secured, your account will be reactivated. Do not click on any suspicious emails or links.